With London being the worlds fastest and most exciting retail market we are always looking for dynamic and driven Team Managers to join We are a small organisation Upload your CV. As Property Manager you are responsible for meeting our…. In this newly created role and reporting into our Chief Risk Officer, our Senior Complaints Manager is responsible for leading the function and will have end-to-end ownership Ensure all complaints are acknowledged in a timely manner and customers are kept information throughout the complaint process. Upload your CV and easily apply to jobs from any device!
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Resolve all client problems and complaints quickly and effectively. Customer experience management Develop and implement the Hollard Life customer strategy Embed a culture of customer centricity within the business via….
The role will include investigating complaints, drafting rulings and mediating between complainants and publications where appropriate.
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You will establish control points, install monitoring systems, train workers, take corrective action and rectify customer complaints.
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View details 15 days ago Save You need to sign in or create an account to save. In this newly created role and reporting into our Chief Risk Officer, our Senior Complaints Manager is responsible for leading the function and will have end-to-end ownership of the complaints Dealing with all Member issues and complaints. You should also be an effective manager of people with excellent leadership skills and the ability to motivate and develop the staff.
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